At DAC Design, we offer more than just web design—we bring over 20 years of experience in the cycling industry to the table. We understand cycling retailers in a way that no other Shopify web design agency can. From bikes and accessories to high-end components like Shimano groupsets, we know the products inside and out, which allows us to create eCommerce solutions that resonate with your customers and streamline your operations. Our Shopify stores are built to reflect your brand, showcase your products, and drive growth for your business.

Our experience working with leading cycling businesses like Fox Factory, Velofix, Park Bikes, and Sydney Bike Repairs means that we understand the unique challenges faced by cycling retailers and how to solve them with Shopify.

Why Shopify is Perfect for Cycling Retailers

For cycling retailers, having a flexible, reliable eCommerce platform is essential. Shopify offers everything you need to run an efficient online store while allowing you to focus on what you do best—running your business. As a SaaS (Software as a Service) platform, Shopify takes care of technical maintenance, security, and updates, so you can concentrate on selling your products.

Here’s why Shopify is the ideal platform for cycling retailers:

Detailed Product Listings: We know that cycling customers often seek specific parts, gear, and accessories, from Shimano drivetrains to RockShox suspension. Shopify allows you to create detailed product listings that include the essential specifications and images that cycling enthusiasts need to make informed purchasing decisions.

Easy to Manage for You and Your Team: Shopify’s intuitive interface makes it easy for your staff to manage inventory, process orders, and provide customer service. With DAC Design’s training, your team will be fully equipped to handle day-to-day tasks with confidence—whether they’re selling bikes, gear, or accessories.

Cost-Effective and Scalable: Whether you’re a small independent bike shop or a multi-location retailer, Shopify’s scalability ensures your eCommerce platform can grow with you. With DAC Design, you’ll get a customised Shopify store that meets your current needs and is built to scale as your business expands.

Understanding Your Products Inside and Out

At DAC Design, we don’t just build websites—we understand your products. After more than 20 years in the cycling industry, we have a detailed knowledge of every bike part, accessory, and component you sell. From drivetrain systems like Shimano and SRAM to high-performance wheels, tyres, and suspension, we know how to present these products in a way that engages your customers and makes it easy for them to find what they’re looking for.

When we build a Shopify store for your business, we know how to structure product categories for maximum efficiency, whether you’re selling complete bikes, components, or accessories. We also understand the nuances of cycling brands, from high-end components to everyday essentials, ensuring that your product descriptions, images, and layout are optimised for the needs of your customers.

Seamless Integrations for Cycling Retailers

A successful eCommerce platform for cycling retailers requires more than just great design—it needs to integrate with essential tools that streamline your operations and help you manage your business. At DAC Design, we ensure that your Shopify store connects seamlessly with the systems that keep your business running efficiently, including:

Inventory Management with Cin7: For cycling retailers managing a large product range, Cin7 provides real-time inventory tracking across multiple sales channels. We integrate Cin7 with Shopify to ensure your inventory is always up to date, whether you’re selling bikes, parts, or accessories.

Marketing Automation with Klaviyo: Growing your customer base is key to any successful retail business. We integrate Shopify with Klaviyo, allowing you to build targeted email campaigns, automated follow-ups, and personalised communications. This keeps your customers engaged and coming back for new products or services.

Customer Support with Gorgias: Offering excellent customer service is crucial for cycling retailers, especially when dealing with high-end products. By integrating Gorgias with Shopify, we help you manage customer enquiries, order tracking, and support requests efficiently.

Shipping Solutions: Whether you’re shipping complete bikes or small parts like chains or brake pads, managing logistics is crucial. We integrate Shopify with advanced shipping solutions like Shippit, Intuitive Shipping, and Starshipit to streamline your fulfilment process and ensure your customers receive their orders on time.

Hubtiger for Service Bookings: For retailers offering bike services and repairs, we integrate Hubtiger with Shopify, allowing your customers to easily book service appointments and repairs online. This seamless integration simplifies the booking process for your customers and streamlines your service management.

BirdEye and Google Reviews: Customer reviews are key to building trust and credibility in your business. We integrate Shopify with BirdEye and Google Reviews, making it easy for satisfied customers to leave feedback and for you to manage reviews across platforms. This boosts your online reputation and helps attract more customers.

Shopify POS: A Seamless Solution for Cycling Retailers

One of the key advantages of Shopify for cycling retailers is the Shopify POS system. Shopify POS provides a fully integrated solution that connects your in-store operations with your online store, offering a seamless experience across all channels. Unlike other systems that require third-party connectors or API integrations, Shopify POS consolidates everything into one platform—inventory, sales, customer data, and reporting.

With Shopify POS, you can:

Manage Inventory in Real-Time: Sync your inventory between your online store and physical locations to ensure accuracy across all sales channels.

Unify Customer Profiles: Track both online and in-store purchases, allowing you to provide personalised customer experiences, whether they’re shopping online or visiting your store.

Streamline Operations: With Shopify POS, there’s no need to juggle multiple systems—everything is managed from one dashboard, simplifying your operations and improving efficiency.

For cycling retailers, Shopify POS ensures that your customers have a consistent experience, whether they’re purchasing a bike online, visiting your store for a test ride, or booking a service. This integrated approach helps build customer loyalty and makes it easier for you to manage your business.

Creating Omni-Channel Solutions for Cycling Retailers

In the modern retail environment, providing a seamless omni-channel experience is essential. At DAC Design, we specialise in helping cycling retailers integrate their in-store and online operations through Shopify. This means that whether your customers are browsing your online store, visiting your shop in person, or booking a service, they receive a consistent, high-quality experience.

For businesses like Velofix, we built a Shopify store that integrates their mobile repair service with their online sales, creating a unified customer experience that enhances convenience and satisfaction. Similarly, with Sydney Bike Repairs, we optimised their Shopify store to handle bookings, repair services, and parts sales seamlessly.

Helping Cycling Retailers Grow and Succeed

At DAC Design, we understand the cycling industry like no other web design agency. Our deep knowledge of cycling products, components, and accessories gives us the insight needed to create Shopify stores that truly speak to your audience. With over two decades of experience working with cycling retailers, we know how to build eCommerce solutions that help your business grow, whether you’re focused on selling complete bikes, spare parts, or cycling accessories.

Our work with clients like Fox Factory and Park Bikes showcases our ability to deliver eCommerce solutions that not only look great but also drive real results.

Let’s Build Your Shopify Store Together

If you’re a cycling retailer looking to expand your business online, DAC Design is here to help. With our unique combination of cycling industry knowledge and Shopify expertise, we can create an eCommerce platform that engages your customers, streamlines your operations, and grows your business. Let’s work together to build a Shopify store that reflects your passion for cycling and helps you succeed.